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Strategic Planning

P.U.M.A. helps to create, grow and refocus organizations that advance downtown and commercial corridor revitalization, community development and other civic agendas.


Columbia, Missouri

"Downtown CID Creation" (in process);http://law.missouri.edu/images/columbia.jpg

"Downtown Strategic Plan" (2008);

Anchored by major educational institutions, Columbia has successfully

navigated through many past challenges to the vitality of its downtown. However, recent years have brought significant change, with increasing competition from both outside and within Columbia. The Columbia Special Business District realized that their focus should change from simply maintaining downtown to growing it. In early 2007 they contracted with P.U.M.A. to aid in the strategic restructuring of their downtown organization to help them accomplish this task. Recommendations focused on re-positioning the organization to serve a stronger economic development function in downtown through retention and recruitment initiatives and more comprehensive marketing and communications tactics. To support this, a shift in the structure and operations of the two organizations concurrently working on downtown issues was recommended, as was the development of a new funding district which will provide resources to implement the recommended initiatives. P.U.M.A. was subsequently retained to develop a management plan for the creation of the CID that will provide sustainable funding for the organization, and creation of that district is currently underway.

Prepared for the Downtown Columbia Special Business District;

Carrie Gartner, Director (573) 442-6816

Seattle, Washington

"Downtown Investment Blueprint" (2008);

"Competitive Edge" (2007); seattle

In 2007, P.U.M.A. developed "Competitive Edge" a strategic plan providing recommendations on how the Downtown Seattle Association could help boost center city economic vitality efforts.  Competitive Edge included an analysis of regional and national economic trends and each of its sectors, a best practices survey and an analysis of strengths, weaknesses, opportunities and threats in key economic sectors.  Competitive Edge provided key recommendations that included changes to the Downtown Seattle Association's organizational structure, the creation of a new economic development business center and an outline for a process to develop a public/private investment blueprint for downtown. P.U.M.A. was subsequently retained to work with City and DSA officials to develop the investment blueprint.

Prepared for the Downtown Seattle Association;

Kate Joncas, Executive Director (206) 623-0340

Visalia, California

"Downtown Visalia Strategic Plan" (2007);

P.U.M.A. worked with the Downtown Visalia Alliance to complete a strategic plan that will bring Downtown Welcome to Visalia Signagecohesion to an existing marketing organization and a business improvement district. While both organizations share staff, they had distinct corporate identities and operating practices. The strategic planning process included extensive constituent outreach, including focus group discussions and a stakeholder survey to develop programmatic priorities. P.U.M.A.'s recommendations included suggestions that both groups should be unified under a new holding company structure. The plan also included recommendations to guide the renewal and potential expansion of the downtown business improvement district. P.U.M.A. was subsequently retained to assist with the PBID renewal in 2009.

Prepared for the Downtown Visalia Alliance;

Elaine Martell, Interim Director (559) 732-7737

Cedar Rapids, Iowa
"Downtown Cedar Rapids Strategic Plan:  Organizational Blueprint and SSMID Business Plan"  (June 2006); amgothfake_copy
P.U.M.A. worked with downtown property owners, businesses and civic leaders to develop a new organizational blueprint and to help renew the self-supported municipal improvement district (SSMID).  The existing 20 year-old SSMID has helped to finance extensive streetscaping and improvements.  After its renewal, the SSMID will refocus to support marketing and economic development activities to attract new businesses and vitality.  The blueprint for the Downtown District envisages a downtown holding company that connects the renewed SSMID and a new community development corporation.

Prepared for the Cedar Rapids Downtown District;
Doug Neumann, President/CEO (319) 398-0449

Chandler, Arizona
"Business Plan for the Downtown Chandler Community Partnership"
"Downtown Chandler Enhanced Municipal Services District Plan" (September 2005);
P.U.M.A. facilitated a participatory process to develop a ten-year business plan for the Downtown Chandler Community Partnership.  The plan includes the creation of an enhanced municipal services district (i.e. BID) to finance marketing and public safety activities, plus the creation of a community development corporation to advance economic development.  At the request of downtown property and business owners, the Chandler City Council initiated the process to form the enhanced municipal service district in late 2005.

Prepared for the Downtown Chandler Community Partnership;
Ernie Serrano, Jr., Chairman (480) 899-7379

Birmingham, Alabama
"Downtown Birmingham Development Activation Strategy" (January 2004); slide
P.U.M.A. created a blueprint for a downtown redevelopment authority. The process included a survey of best practices from comparable markets and meetings with business and civic leaders to develop a consensus-based approach.  The blueprint includes recommendations to create a downtown community development corporation and a new holding company structure to better connect downtown organizations.

Prepared for Operation New Birmingham;
Michael Calvert, President (205) 324-8797

Denver, Colorado
"Business Plan for Historic Denver, Inc." (May 2002); image of historic denver skyline
Business plan for one of the nation's premier historic preservation advocacy organizations.  The plan examined HDI as a collection of business centers, providing a variety of recommendations including revenue enhancement, staff redeployment and operations of a museum property.  Individual discussions were held with all board members and the plan was completed and ratified at a board of directors planning retreat.

Prepared for Historic Denver, Inc.;
Annie Levinsky, President (303) 534-5288

Springfield, Missouri
"Downtown Strategic Plan Update" (2003);

"Business Plan for the Downtown Springfield CID" (1999);

"Center City Springfield Organizational & Capital Development Plan" (1996); springfield, missouri
Business plan to create a new public/private community development corporation to advance the revitalization of Springfield's Center City. Nine lending institutions invested equity in the corporate finance projects. P.U.M.A. was later retained to assist in the creation of a community improvement district, and most recently retained to facilitate an update of the downtown strategic plan.

Prepared for the City of Springfield and Urban Districts Alliance;
Mary Lilly-Smith, City of Springfield (417) 864-1094

Cheyenne, Wyoming

"Business Plan for Cheyenne Depot Square" (2001);

As part of an inter-disciplinary team, P.U.M.A. created a downtown activation strategy as part of a plan to rehabilitate Cheyenne's historic train depot. The activation strategy capitalized on business development and investment opportunities beyond the Depot property to the surrounding nine-block lower downtown area.  P.U.M.A. participated in the Depot planning process, including development of the facility management and financing plan.

Prepared for the Cheyenne-Laramie County Economic Development Joint Powers Board;

Bob Jensen, Project Manager (307) 433-9944

Arvada, Colorado
"Business Plan for an Olde Town Marketing & Management Organization"  (November 2000); arvada-grandview avenue
Research, community outreach and plan development to create a self-sustaining downtown marketing and management organization. Several options were evaluated, resulting in recommendations to create a non-profit membership organization providing marketing, economic development and special events. The organizational development strategy is designed to build gradual support for a business improvement district.

Prepared for the Arvada Urban Renewal Authority;
Tim Steinhaus, Executive Director (303) 431-3025

Denver, Colorado

"Denver Indian Center Five-Year Strategic Plan" (2000); Denver Indian Center

Business plan to stabilize and guide the growth of the Denver Indian Center, a community development organization providing basic human services, early childhood education, employment and  training to assist American Indians in the metro Denver area.

Prepared for the Denver Indian Center and the City of Denver;

Jodi Adkins, Program Manager, City of Denver (720) 913-1526


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